AI solutions
AI chatbots
Support and internal assistants built on retrieval over your own content, with citations in every answer, escalation to a human when confidence is low, and an evaluation set that catches regressions before your customers do.
What is included
- Retrieval augmented generation over your content
- Multilingual answers, including Amharic where useful
- WhatsApp, Telegram, web widget and API channels
- Evaluation harness and regression tests
How we would start
Discovery
Two weeks with the people who will use the system. We interview them, map the process, and write down what exists and what is missing.
Written scope
Requirements, acceptance criteria and explicit exclusions. A number attached, so you can compare it against other options.
Build and ship
A dedicated pod, weekly working software, and a demo of something real every sprint rather than a status report.
Operate and improve
Monitoring, maintenance and a monthly conversation about what to change next. We stay on the system we built.
Questions
What clients ask about AI chatbots
The questions that come up before this kind of project starts. The same answers are published as structured data, so search and answer engines can quote them.
What stops an AI chatbot from making things up?
It answers from retrieval over your own content, cites what it used, and escalates to a human when confidence is low. We build an evaluation set before launch, so regressions are caught by tests rather than by customers.
Which channels can the assistant run on?
Telegram, WhatsApp, a web widget and your own API. In Ethiopia we often lead with Telegram, because users already have it installed and are already spending their data on it.
Does it work in Amharic?
Yes, where the underlying content and the use case support it. We test answers in the languages your users actually write in rather than assuming English is enough.
Let's build together
Tell us what you are building. We will tell you honestly whether we are the right team for it.
Send a paragraph about the problem. You will get a reply from an engineer, not a form letter, within one business day. If we are not the right fit, we will usually know someone who is.
What happens next
- 1 We reply with initial questions, a rough range and whether we are the right fit.
- 2 A call or a workshop with the engineers who would actually do the work.
- 3 A paid discovery phase produces a written scope and a number we can stand behind.